Policies

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Service Delivery Charter – Eldoret
Service Delivery Charter – Embakasi
Service Delivery Charter – Head Office
Service Delivery Charter – Kisumu
Service Delivery Charter – Nakuru
Whistle Blower Policy
Bribery Corruption Prevention Procedures
KPC Customer Complaints Policy
KPC Privacy Policy
KPC IMS Policy
KPC Code of Conduct
Handling Customer Complaints, Enquiries, Complements & Feedback Procedure
Handling Of Public Complaints
Vendor Selection & Registration
Handling Customer Complaints, Compliments Service Processes
Process Documentation Procurement Service Processes

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